Technology Help

Work through the following steps:

1. Refresh the browser
2. Close all programs 
3. Clear web browser history (Settings-Safari-Clear History)
4. Make sure pop-up blockers are off (Settings-Safari-Block pop ups-Off)
5. Restart Device

Peak uses a device management system that only allows approved apps on our iPads. 

It may be beneficial to screen shot your work at times, please follow the link for instructions. 

Click Here for Screen Shot Directions from Apple

Ensure your device is turned off and unplugged from all cables. Use a small amount of rubbing alcohol and a microfiber cloth to wipe down the iPad. 

Click Here for How to Clean Apple Devices

Plug the iPad into a charger, close all the open programs and restart your iPad. If this does not work, please bring the device in to the main Peak building for us to troubleshoot. 

Contact us immediately at 970-252-7928. Cracked screens incur a $50.00 repair fee. A second screen repair is $150.00, a third broken screen is the full cost of the device, $300.00.

A lost or broken device (beyond the screen) is $300.00, a charging block and/or cord is $15.00, and a damaged or lost case is $50.00 as detailed in your signed Peak Device Agreement.